What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Donation forms with variable amounts, but no sales tax

    Asked by lunarplaytime on December 08, 2013 at 11:52 AM

    This is the form how I have it now: http://form.jotform.us/form/21766564366160. It works exactly how I need it to but when it gets to paypal they are charged sales tax, which is not what should happen.

    I set up another form within a form to handle the situation. Here it is: http://form.jotformpro.com/form/33375334336959. But in this case, the information from the first form, ie. which fund they donate to, is not included on the paypal report, which is vital information.

    Is there some field that totals items that are not within a product field associated with money? So that they have all those choices and it is totaled and then they can enter that total into a donation field to submit, thereby including all data.

    I'm really just putting on my thinking cap trying to figure out the workaround for this.

    Page URL:

  • Profile Image

    Answered by Cesar on December 08, 2013 at 12:46 PM

    Unfortunately, multiple items on donation is not currently possible. And utilizing the normal product option will yield sales tax, that is how the payment tool currently functions. 

    It does apper that the best way to tackle this is to use multiple forms linked to your site and allow the user to select the one they would like to donate to.

    If you do need further support. Do let us know. Thank you.