I added two fields to the submissions "Payment" & "Balance Due calculation"

  • ramonapetro
    Asked on March 30, 2021 at 10:32 AM

    It was working, but for additional submissions, when I add the payment made manually, it is not performing the calculation. Actually when I refresh or go back to look at submissions, the manual payment entry amount is erased from the latest submissions. What am I doing wrong?



    Jotform Thread 3003309 Screenshot
  • Basil JotForm Support
    Replied on March 30, 2021 at 4:32 PM

    Hi,

    I have tested your table for the submissions that currently don't have any payments entered and it seems to be working fine for me.

    Can you please test it again?

    Looking forward to your reply.

  • ramonapetro
    Replied on March 30, 2021 at 4:44 PM
    It worked on a new submission. Did you do something to fix it?
    ...
  • Basil JotForm Support
    Replied on March 30, 2021 at 5:49 PM

    Hi,

    I have not made any changes, there might have been an issue with the submission page itself earlier today which caused your issue.

    Please let us know if you require any further assistance.