How do I clear upload space?

  • EParkerBailBonds
    Asked on March 30, 2021 at 2:03 PM

    How do I clear upload space. I do no do enough forms or submissions to need to pay for the next level of plans. I just need to clear the upload cache that I've used.

  • Jessica JotForm Support
    Replied on March 30, 2021 at 10:02 PM

    Hi EParkerBailBonds, thank you for reaching us.

    It appears your Upload Space has reset to 0 after clearing submissions/uploaded files. Kindly try to delete your browser's cache and cookies if it's showing otherwise.

    Let us know if the issue still persists.