Cancellation of 7 day free trial

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    riordan076
    Asked on March 30, 2021 at 03:48 PM

    I wish to cancel my & day free trial and forgot how to do so. Sorry for my confusion


    I believe I signed in to create an affidavit of Heirship for my wife Wendy and used my UN as Lawrence.riordan@ gmail.com

    Can you please help me as I want to avoid any charges and stop my 7 day free trial..

    Sorry in advance for my confusion as I may have used my wifes e-mail as I was doing a form for her at the time

    If mine doesn't work please try catwoman2_ky@yahoo.com.

    I did save my password for not the user name. Please advise and thank you in advance.

    Lawrence Riordan

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    Jessica_H
    Answered on March 30, 2021 at 11:51 PM

    Hi Lawrence, thank you for reaching us.

    Jotform doesn't offer a free trial, instead, we offer Free account that you can use without expire date. Could you kindly provide us with a copy of your invoice?

    In addition, it appears your account: riordan076 is currently on Free plan, while there is no account associated with the email address: lawrence.riordan@gmail.com and catwoman2_ky@yahoo.com. Are you perhaps referring to another account?

    Kindly provide us other possible usernames, email addresses, or the form URL you use so we can assist you.

    We await your updated response.