What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when i change a clone form it changes the original how can i stop this?

    Asked by brealeytonyaolcom on June 14, 2011 at 07:07 AM
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    JotForm Support

    Answered by abajan on June 14, 2011 at 07:38 PM

    Hi brealeytonyaolcom

    Are you still experiencing this problem? I logged in to your account and made a slight change in one field to see if it would be reflected in the equivalent field of the other form. It wasn't. Did you delete a third form since posting your question or is the Platinum order form a clone of the Silver one or vice versa?

    Please provide some clarification.

    Thanks.


    ~ Wayne

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    Answered by brealeytonyaolcom on June 15, 2011 at 08:27 AM

    Hi,
    If I edit one form and then go in to edit on another form that form has been changed as well. Once you have made a clone can you go in to edit and change each form independantly of each other?

    Thanks Tony






    -----Original Message-----
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    Answered by allanftd on June 16, 2011 at 06:03 AM

    Hi Tony,

    We just want to make sure that you're not editing the same form and not the cloned version. May we ask you to clear your browser's cache, reset your browser, and/or try using a different browser when editing the forms? Kindly update us with the results.

    Please let us know if you need further assistance. We're very eager to help you.

    JOTFORM SUPPORT