when i change a clone form it changes the original how can i stop this?

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    Asked on June 14, 2011 at 07:07 AM
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    Answered on June 14, 2011 at 07:38 PM

    Hi brealeytonyaolcom

    Are you still experiencing this problem? I logged in to your account and made a slight change in one field to see if it would be reflected in the equivalent field of the other form. It wasn't. Did you delete a third form since posting your question or is the Platinum order form a clone of the Silver one or vice versa?

    Please provide some clarification.


    ~ Wayne

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    Answered on June 15, 2011 at 08:27 AM

    If I edit one form and then go in to edit on another form that form has been changed as well. Once you have made a clone can you go in to edit and change each form independantly of each other?

    Thanks Tony

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    Answered on June 16, 2011 at 06:03 AM

    Hi Tony,

    We just want to make sure that you're not editing the same form and not the cloned version. May we ask you to clear your browser's cache, reset your browser, and/or try using a different browser when editing the forms? Kindly update us with the results.

    Please let us know if you need further assistance. We're very eager to help you.