What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the jotform data secure?

    Asked by maramoja on December 09, 2013 at 12:37 AM

    Hi I am wondering about the security of the data that customers fill out in the jotform... specifically

    How is jotform data stored? ...on your servers? 

    How secure is the data when the forms are submitted and once stored?

    Can you provide some more information about this?

    thanks for your help

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    JotForm Support

    Answered by EltonCris on December 09, 2013 at 04:09 AM

    Hi there,

    Sorry but I can't provide you full details but here's a brief details about Jotform securities.

    Security is very important to us so we have few security layers installed that helps protects Jotform servers including the form data. One of it is CloudFlare.

    If you'd like form data to be transmitted securely with 256 bit High-grade SSL encryption, enable SSL on your form. To do that, simply replace the http protocol on your form URL with https followed by secure subdomain. Example: https://secure.jotform.com/form/xxxxxxxxxxxx. If you are going to embed your form, just do the same or check the "secure form" checkbox when you get your form embed code. Check the following visual guide:

    If you have any other questions, feel free to contact us again by opening a new thread. Thanks!