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    Form Collapse vs Hide Fields? Multiple issues

    Asked by heathersl on December 09, 2013 at 01:31 AM

    Hullo - I've been struggling with this issue for a number of days:

    Page 1 of my form contains a dropdown with 9 options. With the selection of any of the first 6 options, the user fills out the entire form. With the selection of the 7th and 8th options, the user need only fill out some of the form, and with option 9, even less. (real life example: Option 7 and 8, "Equipment Pick up and Scope" and "Equipment Pick Up and No Scope", the user needs to fill out the Labour (p3), Equipment(p4) and Repair Scope (p8) pages, but NOT any of the Materials pages; with Option 9, "Scope Only", the user needs to fill out Labour (p3) and Repair Scope (P8) only))

     

    How to do this?? I've played with conditional hiding of fields (but that leads to extraneous clicking next on empty pages), I've played with conditional "skip to" combinations, and I've played with form collapse - and I just can't get it to work as I need to - can you offer any assistance with this?  The form is: http://form.jotform.ca/form/33421429045246

    hide fields JotForm next Selection fill
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    JotForm Support

    Answered by EltonCris on December 09, 2013 at 04:57 AM

    Hi,

    I am truly sorry but it's a little bit hard to catch up with your conditions since you have few plus you have few pages with your form. However, allow me to provide you advise specially using form collapse. You can group fields using form collapse tool so make sure the fields you'd like to hide is under the form collapse bar and end the form collapse with another form collapse field with visibility hidden and status to open.

    Example:

    About the conditions, since you have few enough, please add them little by little so its easy to find out what conditions are problematic. Take note that conditions comes with priorities, if you have used the same fields on different conditions, they work with priorities so whichever of the condition has the higher priority or was placed on top, it has the power to call the field when the condition is triggered.

    You should also combine conditions with the same field actions, example:

    Hope this little advice helps. If you're still having difficulties, please let us know here so we can check it in depth.

    Thanks!

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    Answered by heathersl on December 09, 2013 at 12:49 PM

    Thanks for trying - I know it's a complicated form. Oh well - multiple forms it is. :(