What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We apologize for this inconvenience. I would like to ask that if after clicking the Save button it just rotates and does not stop? Is that what you are experiencing?
The "Save" button should be shown as "Saved" if it was saved properly.
If you are having problems on saving, please try one of the following:
2. Clear your form's caches(I already cleared yours, you may re-clear if you wish)
Please let us know if the above suggestions do not work so that we can assist you immediately. Thank you
Yes, it's exactly what happens. (it just rotates and doesn't stop).
I'll try your solution. Thank you!
Unfortunately, it doesn't work.
and the same things happens when I try to create a form based on a template.
Did already try using Chrome Browser? If not, please give it a try. We recommend our users to use Chrome as our dev team make improvements testing them in Chrome.
I can see in the picture you shared that you are using a translated version of Jotform, so, could you please use the English version and see if the issue still persists, this will help us to make sure if this problem is in translated versions of Jotform or not.
We'll wait for your reply.