What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account suspended? very urgent

    Asked by berat doğan on December 09, 2013 at 07:45 AM

    I have suspended my account use violation error. Why don't you see me as a suspect. I'm a teacher. You should see me very sad as a suspect. Aktiv et my account immediately. I want you to know that in case of repeated again jotform kullanmayacağımm. my account very urgent aktiv.

    my account JotForm style size font
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    JotForm Support

    Answered by EltonCris on December 09, 2013 at 09:16 AM

    Hi Berat,

    We are truly sorry about that. I have now re-activated your account after finding no violations of our terms. One of your form was suspected to be used for phishing, however after manually reviewing it here I find it clean and not suspicious at all so this was a mistake on our automated phishing filter. Anyway, you should be able to login by now. I have also white listed your forms to avoid this from occurring again.

    Our apologies for any inconveniences caused.