What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The SMS Confimation does not seem to be working

    Asked by Soleliberty on December 09, 2013 at 09:52 AM

    I get an error message on the form when I click "Confirm".


    The massage:

    Error: The requested source /2010-04-

    01/Accounts/SMS/Messages.json was not found

    Page URL:

  • Profile Image

    Answered by jedcadorna on December 09, 2013 at 10:24 AM


    We apologized for the inconvenience. I was able to replicate the issue on my end. I tried using a US phone number but I was getting same error. I will forward this to our dev team to rectify the issue. You will be notified once an update is available. We thank you for your patience.


  • Profile Image
    JotForm Support

    Answered by steve on September 18, 2014 at 07:49 PM


    I just tested this with a US based number and it works as expected. Please let us know if you have any questions or need anything else.