Submissions not showing

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    Aubrey Smith 
    Asked on March 31, 2021 at 11:53 AM

    I can usually go to the Jotform app and view my applicant’s pictures, but today is only showing the date, but not the rest of their answers, not even their name.

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    Answered on March 31, 2021 at 05:46 PM

    Hello there,

    We apologize for the inconvenience.

    We were notified that the issue with the submission data has already been fixed. If the issue persists on your end, please do not hesitate to let us know.

    Thank you.