How can we take advantage of the custom domain feature?

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    Asked on March 31, 2021 at 03:13 PM


    I am a church administrator currently subscribed to a Bronze account. Although we are a non-profit, tax-exempt organization, we are not operating on the Enterprise level. I am the administrator and only user. I am interested, however, in using only the church's domain name in the URL for the JotForms I plan to create. How can we take advantage of the domain feature? Would there be an additional cost, and if so, how much? I am not interested in customizing the existing URL. I only want to use the church domain name in the URL.

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    Answered on March 31, 2021 at 11:37 PM

    Unfortunately, the ability to use custom domains is only available to our Enterprise Plan users.

    As a workaround, you can embed your form to your website so your users will see your domain.