Hi there, our search in submission is down on our Jotform, we cannot search for submission, how do we proceed and fix this issue? Thanks!

  • InfiniteCAL
    Asked on March 31, 2021 at 4:55 PM
  • Vanessa_T
    Replied on March 31, 2021 at 11:10 PM

    Our apologies for the inconvenience.

    We did have an issue earlier related to submissions showing as blank in your Tables/Inbox page which may have affected your search for submission functionality.

    Note that this has already been resolved.

    Can you please confirm if you still require assistance on this?

    If the issue persists, please share the submission IDs.

    Where-to-Find-the-Submission-ID

    In any case, I have also cleared your form cache in hopes that it helps.

    How-to-Clear-Your-Form-Cache