How can I insure others can open my links on various cell phones, laptops, etc.?

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    Asked on December 09, 2013 at 01:35 PM

    When I sent out a link IPad users were unable to open it.

    FYI…I received a lot of messages form our agents saying they could not open the link. I did not have a problem, but if the agents can’t open them then it’s a problem. Can you ask jotform what the problem might be? That way we will know whether to use it again in the future.

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    Answered on December 09, 2013 at 03:23 PM


    So you've the form URL hyperlink to an image. Please send us the template to our support email so we can check your settings, Please let us know here after sending the message so we can check right away.

    OR, if you have the HTML Codes of the email, you can paste it to, get the link and paste it here.