The forms in my email are not complete

  • Profile Image
    Asked on June 14, 2011 at 02:49 PM
  • Profile Image
    Answered on June 14, 2011 at 11:04 PM

    Hi there,

    Sometimes browsers are not able to pass the changes on the notification
    email this causes incomplete or missing data in the email.

    To fix this all you need to do is to reset the email notification.

    To do that:

    1. Open your form on the Form Builder
    2. Click on "Setup and Embed" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard.

    Thanks for using JotForm.