What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The forms in my email are not complete

    Asked by Bureaumdn on June 14, 2011 at 02:49 PM
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    JotForm Support

    Answered by mliz on June 14, 2011 at 11:04 PM

    Hi there,

    Sometimes browsers are not able to pass the changes on the notification
    email this causes incomplete or missing data in the email.

    To fix this all you need to do is to reset the email notification.

    To do that:

    1. Open your form on the Form Builder
    2. Click on "Setup and Embed" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard.

    Thanks for using JotForm.

    Regards,
    Mliz