What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel Subscription

    Asked by Telebe on December 09, 2013 at 10:59 PM

    Hi I want to cancel my current plan I have clicked on changing the plan button but it's not wokr can you help me so solve the problem?

    problem
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 10, 2013 at 03:31 AM

    Hi there,

    It seems your subscriptions were already cancelled upon checking it here. May we know the email address in which you are receiving subscription receipts this month or last month so we can check that on the record for a confirmation? 

    We'll await your reply. Thank you!