What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No use SSL submissions but counted me!!!

    Asked by fsledu on December 09, 2013 at 11:40 PM

    Hi JotForm Support,

    I do not enable the SSL Submission but you count it and disable my Form process. Any misunderstanding?

    Please enable it again.

    Thanks,

    Paulus

    Page URL:
    http://form.jotform.me/form/33381384004448

    Screenshot
    Submissions ssl submissions JotForm JotForm Support SSL Submission thanks
  • Profile Image

    Answered by gori-mathew on December 10, 2013 at 02:47 AM

    Hi,

    As shwn in the screenshot below you were using SSL submissions hence exceeding the the set limit of 10 SSL submissions.

    To continue using our services you need to upgrade to the paid plan.

    Thanks!