What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bounce list email

    Asked by Andriy on December 10, 2013 at 11:56 AM

    Hi! I was creating new from for my page but when i write my E-mail adress i have next message "ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed."

    My email is"info@moydi-academiadepeluqueria.com"... its work good. I want to remove this email adrees from your BOUNCE LIST. Thank you!!

    email problem JotForm style size
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    JotForm Support

    Answered by EltonCris on December 10, 2013 at 02:31 PM

    Hi Andriy,

    I checked your email again and it's not anymore in the bounce list. Can you please try it again?

    May I also suggest you to signup first with Jotform for a free limits which is a bit higher than on a guest account and to avoid losing access with your forms once your clear or purge your browsers cache and cookies.

    Update us here if the issue persists. Thanks!