Bounce list email

  • Profile Image
    Asked on December 10, 2013 at 11:56 AM

    Hi! I was creating new from for my page but when i write my E-mail adress i have next message "ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed."

    My email is""... its work good. I want to remove this email adrees from your BOUNCE LIST. Thank you!!

  • Profile Image
    Answered on December 10, 2013 at 02:31 PM

    Hi Andriy,

    I checked your email again and it's not anymore in the bounce list. Can you please try it again?

    May I also suggest you to signup first with Jotform for a free limits which is a bit higher than on a guest account and to avoid losing access with your forms once your clear or purge your browsers cache and cookies.

    Update us here if the issue persists. Thanks!