What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when you reached your account limits?

    Asked by worktechinc on December 10, 2013 at 01:40 PM
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    JotForm Support

    Answered by EltonCris on December 10, 2013 at 04:10 PM

    Your forms will be temporarily disabled when you reached any of your limits for the month. Your form will be replaced with the quota error message (see image below) so it will not accept submissions any longer.

    You have to subscribe to any of our paid plans to avoid interruption of the service. However, if you do not wish to upgrade, you have to wait until your submissions counter resets to zero which happens every first day of the following month. Example, next reset will be on January 01, 2014.

    Let us know here if you have further questions about this matter. Best Regards!

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    JotForm Support

    Answered by EltonCris on December 10, 2013 at 06:59 PM


    If you have replied via email, please post it to this thread instead: http://www.jotform.com/answers/301222 so we can assist you further if that's a question.

    For some reason, we can't view your last reply here.

    Thank you!