What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Whenever I click on the preferences, email etc buttons on the form builder page, it goes shaded as if to open an option box, but nothing happens.

    Asked by AnthonySteedman on June 22, 2010 at 08:10 AM
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 08:28 AM
    It is supposed to open a window. It is probably open somewhere but you cannot see it. Is your screen very small? Can you try a different browser such as Firefox or Chrome?