What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have created a form that I am using on my site. I have forgotten my login details but to add a bigger problem, my mail address that I believe is re

    Asked by helen du toit on December 10, 2013 at 05:36 PM
    problem site
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    JotForm Support Manager

    Answered by Jeanette on December 10, 2013 at 11:03 PM

    You probably created the form in a guest account. Please send us the web site URL to check the formID so we can find the form and move to a registered FREE account. Please open one if you still haven't done this yet. ç

    Kind regards