What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Premium payment. I don't quite understand . Is it 1000 submissions

    Asked by Sonia Hutton-Taylor on December 10, 2013 at 05:41 PM
    I can't say I understand your Wording on the price comparisonPremium: is it 1000 submissions AND 1000 payments And 1000 secure Could you expjain this in great details And distinguish clearly between these three things Eg what us the difference with a secure form Surely all payments are secure? So why dystinguush I am very confused Eg if I have 1000 paymentsdiea that mean firm 1001 woukd not arrive Or woukd I get a message suggesting upgrade Many thanks PS this page is impossible to fill in on mobile as the form dies not go Across the page
    Submissions Mobile message fill
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    JotForm Support Manager

    Answered by Jeanette on December 10, 2013 at 11:01 PM

    Secure forms refers to  SSL it uses HTTPS protocol, these forms are served from our SSL domains

    Payments are always encrypted (secure) even though the form is not embedded using the HTTPS protocol

    Whatever quota you reach first, you'll get a message prior to max out the limit. Usually it's when the account is around 70% full

    Feel free to ask further questions regarding to this if any