What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my submit button does take me to thank you page/default message or anything

    Asked by Twintechltd on December 10, 2013 at 05:43 PM

    Once pressed the button says "please wait" and appears to freeze.

    Any ideas?


    Page URL:

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    Answered by LaurenRoyal on December 10, 2013 at 06:03 PM

    I'm having the same exact problem today. Hoping to get this answered!

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    Answered by Twintechltd on December 10, 2013 at 06:40 PM

    I changed the the embed code method to iframe and now it works fine.


    Try it LarenRoyal and see if that helps you too.

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    Answered by cheph88 on December 10, 2013 at 11:52 PM

    Am having same problem.......will try the iframe! 

    ...Fingers Crossed!!



    PS....Hasn't Fixed the problem for me :(

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    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 03:52 AM

    Hello. We apologize for this inconcenience. When changing the embed code to your webpage, it recommended to clear your form's caches and clear your browser's caches to avoid seeing the old behaviors.

    @chep88 and @LaurenRoyal, we advise that you create a separate thread on your issues so that we can focus on each one and to avoid confusion. Thank you

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    Answered by Twintechltd on December 11, 2013 at 05:23 PM

    OK thanks, I guess thats why it worked when I used iframe then