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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am unable to preview my form and it says this form is currently unavailable

    Asked by LWCPoway on December 10, 2013 at 08:49 PM

    About a month ago I was updating a form that I am making and when I went to preview it I got the pop-up box that said that it was currently unavailable.....I am still unable to preview the form. I have looked at others in the forum and tried some of the things suggested (checking to see if I have limits on it etc.) and I do not so not sure why I cannot preveiw it.

    Page URL:
    http://form.jotform.co/form/32726683171861

    preview
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 11, 2013 at 01:05 AM

    Hello LWCPoway,

    Upon checking your account, I found that both the forms in your account are disabled. I would suggest you to enable your forms to be able to preview or access it with its direct URL.

    Here are the steps to enable your forms:

    1. Click on "My Forms" from the top menu.

    2. Select the form which you want to enable.

    3. Click on "More" option.

    4. In the dropdown option, click on the "Enable" which will enable your form.

    Hope this helps.

    Thank you!