What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do i need to paid again?

    Asked by mansum on December 10, 2013 at 09:34 PM

    Hi

    I am using your premium plan since 1 month, I want to continuous using the premium for this month do i need to pay again?

    Man

    Page URL:
    http://form.jotform.me/form/32971543970461?

    premium plan
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 10, 2013 at 11:34 PM

    Actualy the subscription is a recurring one and it will make automatic charges to the payment you registered when you made the original purchase

    The next charge should occur tomorrow, so if the method of payment is valid you do not need to do anything else. Otherwise, you must cancel the subscription and re-upgrade using a valid payment method

    Feel free to make more questions