What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    E-mail address in Your Bounce List

    Asked by Dasein on December 10, 2013 at 10:08 PM


    i would like to add e-mail alert on my forms, however a message pop up as below:

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed

    Can you please help us to removed the e-mail from the bounce list?

    Thank you very much.

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 10, 2013 at 11:36 PM

    I've removed the email address from our bounce list

    Let us know if further help is needed