E-mail address in Your Bounce List

  • Profile Image
    Asked on December 10, 2013 at 10:08 PM


    i would like to add e-mail alert on my forms, however a message pop up as below:

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact Jotform Support and ask to be removed

    Can you please help us to removed the e-mail from the bounce list?

    Thank you very much.

  • Profile Image
    Answered on December 10, 2013 at 11:36 PM

    I've removed the email address from our bounce list

    Let us know if further help is needed