Bounce List

  • Profile Image
    Ganzerli Mino
    Asked on December 11, 2013 at 12:11 AM

    Good Morning,

    I0ve received this message

    "
    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.
    "

    Can you remove me?

    All the mail address are @tossini.it .

    Tnx in advance,

    best regards,

    Ganzerli Mino

  • Profile Image
    ardy0689
    Answered on December 11, 2013 at 03:56 AM

    We apologize for this inconvenience. Upon checking your account, that email address is not in our bounce list. That email address is also tied with a guest account. We recommend that you sign up for a free account using this email address on http://www.jotform.com/signup and see if that would solve the issue.

    Can you please give us the other email addresses as I can not access your account(Guest Account). This will help us investigate each email addresses to help you out. Thank you