What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bounce List

    Asked by Ganzerli Mino on December 11, 2013 at 12:11 AM

    Good Morning,

    I0ve received this message

    "
    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.
    "

    Can you remove me?

    All the mail address are @tossini.it .

    Tnx in advance,

    best regards,

    Ganzerli Mino

    bounce list bounce JotForm email message JotForm Support
  • Profile Image
    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 03:56 AM

    We apologize for this inconvenience. Upon checking your account, that email address is not in our bounce list. That email address is also tied with a guest account. We recommend that you sign up for a free account using this email address on http://www.jotform.com/signup and see if that would solve the issue.

    Can you please give us the other email addresses as I can not access your account(Guest Account). This will help us investigate each email addresses to help you out. Thank you