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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to Recognise User Id

    Asked by anu on December 11, 2013 at 01:46 AM

    Hello ,

     

    I have created the form with below link long back but i am unable to access my Form Submission as i have forgotten the User Id.Kindly Provide the User Id of the Below form .

     

    Form Link - http://form.jotform.me/form/32155325436450?

    Page URL:
    http://form.jotform.me/form/32155325436450?

    JotForm form link hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 11, 2013 at 04:47 AM

    Hello Anu,

    Upon checking your form, I found that your username is "locanto1".

    Your account is currently disabled and you will not be able to access your form's submission records. You have exceeded the allowed submission limits. Only 100 submissions are allowed in Free account and you have already received 107 submissions. Have you not received the warning emails which are sent whenever you reach close to your allowed submission limits?

    You should upgrade your account or wait for the first day of next month when the submission counters are reset.

    Thank you!