What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Web fonts cross browser support

    Asked by systematic on December 11, 2013 at 07:56 AM


    I have created a form here;


    On chrome and safari my web fonts work fine. However, on IE 11 they do not, have I done something wrong? I have used the same CSS and it has worked in other forms?

    Thanks in advance


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    Answered by systematic on December 11, 2013 at 09:42 AM


    test environment


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    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 12:15 PM

    Thanks for contacting us. Upon checking your form, it seems that you are declaring your custom fonts multiple times. Another problem when I downloaded your fonts directly, they seemed to be corrupted. This is probably the major reason why they are not working as you are loading a corrupted font. Please have a new source of the fonts or redownload them where you got them.

    I tried to view it on a font viewer but it giving me an error.


    Please let us know if this issue persists after getting the clean fonts. Thank you