Não estou recebendo os e-mails do formulário e para redefinição de senha.

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    Rodrigo
    Asked on December 11, 2013 at 08:18 AM
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    ardy0689
    Answered on December 11, 2013 at 11:19 AM

    We apologize for this inconvenience. Upon checking your email address it is not in our bounce list. This should work fine. I have checked your notification setting in your form and what I found that is you left the "Sender Name" and did not set it. You should atleast set it to "Jotform"

     

    Whitelisting our email addresses and add it to your address book or spam filters should as well:

    noreply@jotform.com
    noreply@jotmails.com

    Please do the above suggestions and retry your form and retry sending the password reset by using this link and clicking the "Forgot Password?".

    Please let us know if this issue persists. Thank you