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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to be removed from the BOUNCE LIST

    Asked by vernellconsulting on December 11, 2013 at 09:35 AM

    Hello -- How can I have my email address "vernellconsulting@gmail.com" removed from the BOUNCE LIST?

    bounce list bounce email hello
  • Profile Image

    Answered by EliezerN on December 11, 2013 at 11:52 AM

    Good day!

    Every time you know your email addresses have been added to our bounce list, you need to contact us and we will remove them from the list. But, at this time I checked your email address and I didn't find it on the bounce list. So, it should work correctly. Please, follow this guide to prevent bouncing related issues:

    How to setup email alerts to prevent email bouncing related issues

    Please inform us if you need furtherr assistance with this.

    Thanks