What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Emails not being receivedAsked by etsticaret on December 11, 2013 at 07:06 PM
I send forms, mail does'nt come on.
I just verified the email alert you have set up on your form. Kindly make sure to fill out the Sender Name. As some email service providers may reject emails that lack this information.
Checking on our logs, it appears that emails are properly being sent out form your form.Current Server: /var/log/jotform/amazonSES.log:[11/Dec/2013:19:03:17 -0500] 33447581503858 AmazonSES Sent email to firstname.lastname@example.org - MessageID:00000142e41d57e5-d1cee73f-9001-4540-9260-611ea17e03c5-000000 - RequestId:cdb34e6f-62c0-11e3-b321-9321200a3fcb
Kindly try updating the field described above. Do let us know if the issue persists. Thank you.