Cancelling

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    d26bryan
    Asked on December 11, 2013 at 08:55 PM

    My renewal date is 1/14/2014. How convert my account back to a free account?

    David Bryan
    d26bryan@gmail.com

  • Profile Image
    Welvin
    Answered on December 11, 2013 at 10:06 PM

    Hi David,

    You should cancel your subscription before the renewal date. When you cancel, the system would automatically schedule or set your account to Free Plan. You can cancel by going to your My Account - Billing section: http://www.jotform.us/myaccount/billing.

    Thanks