What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancelling

    Asked by d26bryan on December 11, 2013 at 08:55 PM

    My renewal date is 1/14/2014. How convert my account back to a free account?

    David Bryan
    d26bryan@gmail.com

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    JotForm Support

    Answered by Welvin on December 11, 2013 at 10:06 PM

    Hi David,

    You should cancel your subscription before the renewal date. When you cancel, the system would automatically schedule or set your account to Free Plan. You can cancel by going to your My Account - Billing section: http://www.jotform.us/myaccount/billing.

    Thanks