What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I make the client sign a form by his signature?

    Asked by CaryaGroup on June 15, 2011 at 11:42 AM

    Hello,

    I want to make a customer satisfaction for after an installation or training provided by my company.

    For legal issues I want the client to sign the form by using his personal signature.

    Is this possible?

    Thx

  • Profile Image
    JotForm Support

    Answered by mliz on June 15, 2011 at 09:14 PM

    Hi there,

    Unfortunately there is no digital signature feature available in JotForm

    As a work around though what you can do is to create required checkbox that says "I accept the terms" or a small textbox where they are asked to enter their initials. 

    Another possible solution is to add a "Print Form" button to your form and then ask them to print, sign and fax the filled form. You can enable print form button by clicking on the Submit button and then selecting "Print Button" at the toolbar.

    Thanks for using JotForm.

    If you have questions please don't hesitate to contact us.

    Best Regards,
    Mliz

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 21, 2013 at 09:44 AM

    UPDATE: We have just released e-signature capturing for forms. 

    http://www.jotform.com/blog/70-Announcing-E-Signatures-for-Forms

     

    You can now add an e-signature question to your form and get your users to sign the forms they complete.