We are not getting the option to download a specific file type.

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    philagov
    Asked on April 07, 2021 at 09:37 PM

    We are not getting the option to download a specific file type. When we select "Download all" it downloads automatically as a .csv file. Why is this happening?



    This is a re-post of a comment on How to Download Form Submissions as Excel/CSV/PDF

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    Richie_P
    Answered on April 08, 2021 at 06:04 AM

    May we know if you're logged to your account when trying to download the submission data or are you using the a shared table?

    Please try to login back to your account and try to download your submission data again.

    If the issue persists, kindly share the Form URL with the issue.

    Looking forward for your response.