PayPal Personal integration: Sandbox not working

  • imagesbyjmarie
    Asked on April 8, 2021 at 5:51 AM

    Hello,

    I am in preview mod to test my forms and the sandbox started defaulting to my personal PayPal account. I cannot get it back to the sandbox account. Please advise.



  • Patrick_R
    Replied on April 8, 2021 at 9:05 AM

    Hello! Are you referring to this firm: https://www.jotform.com/210597009259157 ?

    If yes, it seems that Sandbox mode is enabled but it seems to be your personal email address. You should be able to change the email address as follows.

    1617887080 606eff68f3c70 The Easiest Onl Screenshot 10

    1617887098 606eff7a18973 The Easiest Onl Screenshot 21

    Please give it a try. Let us know if you come across any issues.

    Thank you!