PayPal Personal integration: Sandbox not working

imagesbyjmarie
Asked on April 08, 2021 at 05:51 AM

Hello,
I am in preview mod to test my forms and the sandbox started defaulting to my personal PayPal account. I cannot get it back to the sandbox account. Please advise.
Patrick_R

JotForm Support

Answered on April 08, 2021 at 09:05 AM

Hello! Are you referring to this firm: https://www.jotform.com/210597009259157 ?
If yes, it seems that Sandbox mode is enabled but it seems to be your personal email address. You should be able to change the email address as follows.
Please give it a try. Let us know if you come across any issues.
Thank you!