PayPal Personal integration: Sandbox not working

  • Profile Image
    imagesbyjmarie
    Asked on April 08, 2021 at 05:51 AM

    Hello,

    I am in preview mod to test my forms and the sandbox started defaulting to my personal PayPal account. I cannot get it back to the sandbox account. Please advise.



  • Profile Image
    Patrick_R
    Answered on April 08, 2021 at 09:05 AM

    Hello! Are you referring to this firm: https://www.jotform.com/210597009259157 ?

    If yes, it seems that Sandbox mode is enabled but it seems to be your personal email address. You should be able to change the email address as follows.

    1617887080_606eff68f3c70_The Easiest Onl

    1617887098_606eff7a18973_The Easiest Onl

    Please give it a try. Let us know if you come across any issues.

    Thank you!