- ffemt1521Asked on June 15, 2011 at 01:53 PM
The person that is receiving my form submissions is getting this in the email subject line. Can I correct this? Thanks!
- allanftdAnswered on June 16, 2011 at 04:08 AM
Thanks for opening this up. May we ask which email software are you using (i.e. MS Outlook, Thunderbird, Gmail, etc)? Is your office using a mail server like MS Exchange? Are you currently using an antivirus? I believe this has something to do with configuration issues either with your mail server or, to a lesser extent, your mail client. Reporting this incident to your systems administrator or service provider is what we can suggest to you for now.
In the meantime, we'll monitor similar issues from other JotForm users. Please do update us on the progress of your escalation to your systems administrator.
Please let us know if we can be of further assistance. Thank you for using JotForm!