Why don't my photos upload into AirTable?

  • Vitree
    Asked on April 9, 2021 at 5:50 PM

    We've had this AirTable database for a couple years and never resolved this issue.

    I was led to believe that's possible.

    Several Fields - including Resume, Driver's License Front, DL Back, Certificates (1st Aid), etc.

    Same with dates.....any ideas.

    It's our form: 1-Employee Application

    Thank you!

  • Ariel JotForm Support
    Replied on April 10, 2021 at 3:26 AM

    Hello there,

    This may have something to do with your privacy settings. Try disabling the following option here: https://www.jotform.com/myaccount/settings

    privacy require log in to view uploaded Screenshot 10

    Give it a try and let us know how it goes.

    Related Guide: How to Unrequire Log-in to View Uploaded Files

  • Vitree
    Replied on April 10, 2021 at 12:42 PM

    Thanks Ariel!! You guys are MAGIC!!! MWA!! It works!!!

  • Vitree
    Replied on April 13, 2021 at 5:22 PM

    Hi Ariel....something happened now.

    What's great is that the jpgs come as an attachments, but the form is no longer a PDF.

    Anyway to fix that??

    Thanks again!


    1618348936 60760b8865f0a Screenshot 10

  • Jed_C
    Replied on April 13, 2021 at 10:13 PM

    The form is no longer a PDF. — You have enabled PDF attachment in your notification and it sends a PDF copy of the form to your email.

    Or do you want to receive an attachment to your Airtable in PDF format? It doesn't look like Airtable supports the feature of receiving PDF attachment.

    1618366335 60764f7f2e48b Airtable Data Screenshot 10

    You can receive attachment via File Upload field, but it doesn't capture the PDF attachment or summary of the form.