Stripe won't connect

  • dan.drummond93
    Asked on April 11, 2021 at 2:57 AM

    Hi Jotform peeps,


    I can't seem to connect my stripe account, I have the integration installed, and have been trying to follow the integration instructions - but my stripe connect link keeps coming back as failed, even when it all signs in, accepts, and connects in the pop-up stripe window.


    1618124191 60729d9fbbb77  Screenshot 10

    Please help.


    Thanks,


    Jotform Thread 3029102 Screenshot
  • Sara_G
    Replied on April 11, 2021 at 5:46 AM

    Hi,

    Apologize for the issue.
    I have checked your account but I can't find any form.
    Kindly share with us the URL of the form where you have this issue: https://www.jotform.com/help/401-where-to-find-my-form-url
    User Guide: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form

    We await your response to proceed with further checks.
    Thanks.