What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Just received an email saying that I was over quota for the month, but my status bar says different?

    Asked by richdesigns on June 15, 2011 at 06:28 PM

    I'm not sure of what is going on. please respond.

    This is the email I received.

     

     

     
    Dear Richard Lewis,

    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Free accounts are limited to 10 payments per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:


    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/
  • Profile Image
    JotForm Support

    Answered by mliz on June 15, 2011 at 09:58 PM

    Hi Richard,

    I already have removed the scheduled downgrade, your forms should work fine
    as long as you are below the limits set on a free account.

    Let us know if you have further questions.

    Thanks for using JotForm.

    Regards,
    Mliz