Just received an email saying that I was over quota for the month, but my status bar says different?

  • Profile Image
    Asked on June 15, 2011 at 06:28 PM

    I'm not sure of what is going on. please respond.

    This is the email I received.



    Dear Richard Lewis,

    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Free accounts are limited to 10 payments per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team
  • Profile Image
    Answered on June 15, 2011 at 09:58 PM

    Hi Richard,

    I already have removed the scheduled downgrade, your forms should work fine
    as long as you are below the limits set on a free account.

    Let us know if you have further questions.

    Thanks for using JotForm.