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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my forms changed name to "e", and the newest one I created was not able to save and got some extremely long error message

    Asked by tinahammar on December 12, 2013 at 06:00 AM
    My Forms name message
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    JotForm Support

    Answered by abajan on December 12, 2013 at 06:01 AM

    Our developers are aware of the issue and are working hard to fix it as soon as possible. During this period, it would probably be best not to attempt to rename your forms.

    We apologize for any inconvenience caused.

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    JotForm Support

    Answered by abajan on December 12, 2013 at 06:02 AM

    The error message is most likely related to the same issue.

    We're really sorry about all of this. Hopefully, everything will be up and running shortly.

    Hang in there.

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    Answered by vanflymen on December 12, 2013 at 06:07 AM

    Same here... after working on a form for over 2 days, it's just been deleted.

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    JotForm Support

    Answered by ashwin_d on December 12, 2013 at 08:15 AM

    Hello vanflymen and tinahammar,

    I'm sorry for the trouble caused to you.

    Upon checking your account, I found that your form titles are now back.

     

    @vanflymen

    If you are missing any form or if it is deleted, do get back to us by creating a separate ticket by clicking on the following URL:  http://www.jotform.com/answers/answer.php?

    Thank you!

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    Answered by justuscompanies on December 12, 2013 at 08:49 AM

    What happens if i HAVE already renamed them?

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    JotForm Support

    Answered by Welvin on December 12, 2013 at 08:55 AM

    @justuscompanies,

    I think your forms title will be changed to its previous name. Again, apologize for any inconvenience caused. Please stay tuned for updates.

    Thanks

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    Answered by p25fsv on December 12, 2013 at 09:02 AM

    I have the same problem. Most of my forms has changed name to "e"

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    Answered by stonehillcollege on December 12, 2013 at 09:05 AM

    Same problem over here this morning - most of our forms are now named "e"...

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    Answered by EliezerN on December 12, 2013 at 10:29 AM

    @p25fsv and @stonehillcollege

    Please accept our sincere apologies for any inconvenience caused by this matter. Our developers are aware of the issue and are working hard to fix it as soon as possible. Hopefully, everything will be up and running shortly. 

    Thanks for your understanding.