Can't upgrade: Checkout not working

  • jondummett
    Asked on April 12, 2021 at 1:02 PM

    I am trying to upgrade my account - but the checkout has been hanging for several minutes. I've tried refreshing the page but it still doesn't work.

    1618246898 60747cf241aa1 Screenshot 10

  • Alexander_G
    Replied on April 12, 2021 at 5:59 PM

    Hi there, 👋

    Thanks for contacting JotFrom Support.


    I am glad to assist you today! 😊


    Apologies for the inconvenience you have.

    I did check that you already have a Bronze plan. Please, could you specify - on what plan do you want to upgrade?


    Did you try to use another browser or clear the browser's cache?

    Guide: 👉 How to clear your Browser's cache


    Waiting for your reply,

    Alex