Continuo sem receber os e-mails encaminhados pelo formulário

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    BENVINDOSOUSA
    Asked on December 12, 2013 at 07:49 AM

    Não estou recebendo os e-maisl encaminhados pelo formulário

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    EliezerN
    Answered on December 12, 2013 at 12:28 PM

    Please make sure that the email settings of your notifications are correctly setup. These guides will help you to learn how to setup notifications correctly: 

    - Setting up email notifications

    - How to setup email alerts to prevent email bouncing related issues

    If you have setup the notifications correctly, but don't receive the notifications, make sure to check the spam/junk folder of your email address and contact your email provider requesting them to whitelist our domain names: 

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    We use Amazon SES method for "noreply@jotform.com" sender.

    Please inform us if the issue still persists.

    Thanks