What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Continuo sem receber os e-mails encaminhados pelo formulário

    Asked by BENVINDOSOUSA on December 12, 2013 at 07:49 AM

    Não estou recebendo os e-maisl encaminhados pelo formulário

    Page URL:

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    Answered by EliezerN on December 12, 2013 at 12:28 PM

    Please make sure that the email settings of your notifications are correctly setup. These guides will help you to learn how to setup notifications correctly: 

    - Setting up email notifications

    - How to setup email alerts to prevent email bouncing related issues

    If you have setup the notifications correctly, but don't receive the notifications, make sure to check the spam/junk folder of your email address and contact your email provider requesting them to whitelist our domain names: 

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    We use Amazon SES method for "noreply@jotform.com" sender.

    Please inform us if the issue still persists.