EMERGENCY: All of my form names are being changed to "e"

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    newschool
    Asked on December 12, 2013 at 09:42 AM

    I don't know if someone hacked our account, or there's a general problem with jotforms. Please contact me at 212-229-5667, x4727.


    -Helena Boskovic
    The New School
    Web Producer

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    Welvin
    Answered on December 12, 2013 at 10:22 AM

    Hi Helena,

    Please accept our sincere apologies for any inconvenience caused by this matter.

    We've checked your account and found that some of your forms are now fixed. Our developers are working on it so, hopefully, all your forms will be completely fixed in a few minutes. Please check it constantly.

    Thanks for your understanding.

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    Welvin
    Answered on December 12, 2013 at 10:23 AM

    By the way, we'd also suggest to please don't do anything to your forms, specially the forms that still has the letter E as title.

    Thanks

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    99clarkj
    Answered on December 12, 2013 at 12:06 PM

    this has happened to our account too

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    aytekin
    Answered on December 12, 2013 at 12:31 PM

    I checked both accounts 99clarkj and newschool. All fixed.

     

    Thanks for your patience.