What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    EMERGENCY: All of my form names are being changed to "e"

    Asked by newschool on December 12, 2013 at 09:42 AM

    I don't know if someone hacked our account, or there's a general problem with jotforms. Please contact me at 212-229-5667, x4727.


    -Helena Boskovic
    The New School
    Web Producer

    problem
  • Profile Image
    JotForm Support

    Answered by Welvin on December 12, 2013 at 10:22 AM

    Hi Helena,

    Please accept our sincere apologies for any inconvenience caused by this matter.

    We've checked your account and found that some of your forms are now fixed. Our developers are working on it so, hopefully, all your forms will be completely fixed in a few minutes. Please check it constantly.

    Thanks for your understanding.

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    JotForm Support

    Answered by Welvin on December 12, 2013 at 10:23 AM

    By the way, we'd also suggest to please don't do anything to your forms, specially the forms that still has the letter E as title.

    Thanks

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    Answered by 99clarkj on December 12, 2013 at 12:06 PM

    this has happened to our account too

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    JotForm Founder

    Answered by aytekin on December 12, 2013 at 12:31 PM

    I checked both accounts 99clarkj and newschool. All fixed.

     

    Thanks for your patience.