Changing Payment options

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    Asked on December 12, 2013 at 11:23 AM

    I set up the account using my personal paypal account, but now I need to change to either a company cc or their paypal.

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    Answered on December 12, 2013 at 01:40 PM


    You can do this by cancelling the subscription now and then re-subscribe again.

    Follow the steps in cancelling the subscription thru paypal payment gateway.

    1. Log in to your Paypal account

    2. Find the latest payment you have made to Jotform

    3. Click on the subscription number on that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal subscription.

    After you have completed the cancellation, make sure you are logged in to your Jotform account and upgrade using this link


    Inform us if you need further assistance.