What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I stop the text color changing automatically?

    Asked by morgeeman on December 12, 2013 at 12:15 PM

    Whenever I log on to one of my forms in the editor the text color will change from white (or whatever I last saved it as) back to the default color. This means any time that I edit one of my forms I have to re-set the font color and save it again.

    It is only a minor thing, but it can become quite irritating.

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    JotForm Support

    Answered by ardy0689 on December 12, 2013 at 01:55 PM

    We apologize for this inconvenience. Unfortunately, I failed to replicate this issue on few of my test forms. The font colors are saved properly and do not revert to default font color.

    I have cleared your form caches from our system. Please try to clear your browser's caches as well and try editing one of your forms again to see if this issue persists. Also please try logging in to our main domain http://www.jotform.com rather than http://www.jotformeu.com and see if it makes a difference. Let us know if it does so that we can further investigate on it. Thank you

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    Answered by morgeeman on December 13, 2013 at 04:20 AM

    Thanks, I have tried your suggestions but with no luck.


    I have made a video of the problem here: https://skiblz.com/video/718/


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    JotForm Support

    Answered by abajan on December 13, 2013 at 05:13 AM


    I've viewed the video and while the form builder indeed indicates that the changes are not taking effect, I just visited the form's URL and here's how it looked:

    Do the labels not appear white in your browser too?

    Incidentally, if you need the sub-labels (the smaller ones under the inputs) to be white as well, inject the following CSS:

    .form-label-top {
    text-shadow: none;

    .form-sub-label {
    color: #FFF;
    text-shadow: none;

    The text-shadow declaration in each rule makes the labels (especially the sub-labels) appear sharper. Want to explore the capabilities of CSS more? Have a look at videos 4 to 6 in this series.

    If you would like further assistance with this or anything else JotForm related, we'd be happy to help.

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    JotForm Support

    Answered by abajan on December 13, 2013 at 05:16 AM

    Incidentally, here's how to inject CSS into the form.