- morgeemanAsked on December 12, 2013 at 12:15 PM
Whenever I log on to one of my forms in the editor the text color will change from white (or whatever I last saved it as) back to the default color. This means any time that I edit one of my forms I have to re-set the font color and save it again.
It is only a minor thing, but it can become quite irritating.
- JotForm Supportardy0689Answered on December 12, 2013 at 01:55 PM
We apologize for this inconvenience. Unfortunately, I failed to replicate this issue on few of my test forms. The font colors are saved properly and do not revert to default font color.
I have cleared your form caches from our system. Please try to clear your browser's caches as well and try editing one of your forms again to see if this issue persists. Also please try logging in to our main domain http://www.jotform.com rather than http://www.jotformeu.com and see if it makes a difference. Let us know if it does so that we can further investigate on it. Thank you
- morgeemanAnswered on December 13, 2013 at 04:20 AM
Thanks, I have tried your suggestions but with no luck.
I have made a video of the problem here: https://skiblz.com/video/718/
- JotForm SupportabajanAnswered on December 13, 2013 at 05:13 AM
I've viewed the video and while the form builder indeed indicates that the changes are not taking effect, I just visited the form's URL and here's how it looked:
Do the labels not appear white in your browser too?
Incidentally, if you need the sub-labels (the smaller ones under the inputs) to be white as well, inject the following CSS:
If you would like further assistance with this or anything else JotForm related, we'd be happy to help.
- JotForm SupportabajanAnswered on December 13, 2013 at 05:16 AM
Incidentally, here's how to inject CSS into the form.