What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do delete a "Enter Coupon" on my JotForm?

    Asked by paernst on December 12, 2013 at 02:47 PM

    Somehow I entered a coupon under "My Products" and I don't know how to get rid of it as we are not utilizing this button.

    Page URL:
    http://form.jotformpro.com/form/31904645581962

    JotForm
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 12, 2013 at 03:33 PM

    Thank you for contacting us.

    You will need to go into the Payment Wizard, and remove your coupon. Please see the next video:

    http://screencast.com/t/uFtVMaWppF9J

    Also, if you want to accept PayPal payments, please add your PayPal details into the Payment Wizard.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by paernst on December 12, 2013 at 04:21 PM
    Hello,
    Than you, I followed the video and clicked add a coupon the deleted it
    saved the coupon then clicked on main screen and it does not give me a
    finish button. And the coupon option is still on my form.
    Original email:
    -----------------
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 12, 2013 at 04:34 PM

    Please try with the following steps:

    Delete coupon icon -> click on the Save Coupon to save the changes -> Return to main button -> Next button -> Finish button -> Save the changes on form.

    Screencast:

    http://screencast.com/t/ZNUNrI2Us5au

    Thank you.