What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want the form, once submit is hit to go to one or more different email

    Asked by Armyant20 on December 12, 2013 at 03:48 PM

    I've tried using the notification, but it only send it to the email address I created the form with. How do I change it?



  • Profile Image

    Answered by pinoytech on December 12, 2013 at 04:32 PM

    Hi John,

    To change email notification recipient, please follow this simple steps:

    1. Log into your JotForm account and go to My Forms section.

    2. Select the form and click on "Edit Form"

    3. Click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    4. Select and Click your "Notification"

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)
    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    7. Click "Finish" and Save your form.
    If you want to send notifications to multiple recipients, please take a look at this article for more detailed information: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
    If you need further assistance, please feel free to contact us at anytime.